Privacy Policy

We may collect information you provide directly, such as your name, email address, shipping address, and payment details when you place an order or contact support. We may also automatically collect technical information such as your IP address, browser type, device information, and pages visited on our site.

We use the information we collect to process and fulfill orders, respond to customer support inquiries, send order confirmations and shipping updates, improve our website and offerings, and comply with legal obligations.

Our website uses cookies and similar tracking technologies to remember your preferences, understand how visitors use our site, and support advertising and analytics. You can control cookies through your browser settings; disabling cookies may affect certain site functionality.

We may share information with trusted service providers who help us operate our business, such as payment processors, shipping carriers, and email service providers. These providers are only permitted to use your information to perform services on our behalf. We may also disclose information when required by law.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications at any time. To exercise these rights, contact us using the details below.

Our website and products are intended for adults. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take steps to delete it.

Our website may contain links to third-party websites, including affiliate and payment processing partners. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

We use reasonable administrative, technical, and physical safeguards, including SSL encryption at checkout, to help protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or how your information is handled, please contact us at support@floranew.com.